I have canceled my membership but have still been charged

Genius Community Manager Updated by Genius Community Manager

Please accept our apologies for this. If you use PayPal for your payments, please ensure that your PayPal Pre-Approved Payment on PayPal is cancelled. The link below shows you how to do this:

Cancel PayPal automatic payments

Should you need further assistance, please contact the support team by clicking the 'Contact Support' icon in the top right hand corner of this Help and Support site and they will help you.

How did we do?

If I cancel do I still have access to the content?

How do I cancel my Genius Membership?

Contact Support