Membership and Payment
How do I renew my membership?
Genius memberships renew automatically. For quarterly and annual payment plans, you will receive an email approximately 1 month prior to the payment due date notifying you of the transaction.
Can I upgrade my membership?
You can easily switch from a monthly payment plan to a quarterly or annual payment plan. The upgrade is activated on the day you make the switch. To upgrade your membership plan, please follow these steps.
How do I change my password?
To change your payment information, follow these steps.
How do I change or update my payment card information?
To add or update your payment card details, please click on the link below and complete the form: Update payment card information here
What is my invoice number?
Your invoice number is needed to allow you to join the private Genius Facebook Group. The invoice number was sent to you in an email as soon as you signed up. Please check your spam or junk folder fo…
How do I cancel my Genius Membership?
To cancel your membership, please contact the support team via this page. If you can provide reasons for your cancellation we would deeply appreciate the feedback.
My card has been charged twice
We deeply apologize for this oversight and for any inconvenience. Please send an email to our support team via this page to quickly resolve this issue.
If I cancel do I still have access to the content?
If you cancel your membership, you will no longer have access to the Genius Community, including the Members Website and Facebook Group.
I have canceled my membership but have still been charged
We're sorry for the inconvenience. Please accept our apologies. We'd love to get this resolved for you. If you use PayPal for your payments, please ensure that your PayPal Pre-Approved Payment on Pay…