How do I download the Genius App?
How do I make the most of Genius?
How do I join a Live Workshop?
How can I take a Genius Tour?
When are the Live Workshops for my time zone?
How do I access the Members Website?
Membership and Payment
How do I renew my membership?
Can I upgrade my membership to quarterly or annual?
How do I change my password?
My card has been charged twice
If I cancel do I still have access to the content?
I have canceled my membership but have still been charged
How do I cancel my Genius Membership?
I need to change my payment card information
I need to change my address
What is my invoice number?
Genius App Release Notes
How do I join the Live Workshops?
I can't join the Live Workshop from the Genius App
How can I choose a Genius Journey on the app?
How can I find Meditations on the app?
How do I suggest a new feature for the Genius App?
I don't have an internet connection
How do I change my password on the app?
How do I set and track my moods on the app?
How can I find a Meetup in my area?
How to be involved with Genius Meetups?
Are there virtual Meetups?
Genius Facebook Group
When are the Live Workshops?
How do I submit a post to the Facebook Group?
How do I join the Genius Book Club?
How do I find an Accountability Partner?
How can I download the Wallpapers?
Why was my post declined?
Why haven't I been approved for the Facebook Group?
How can I contact the Genius Community Manager?
What are the Genius FB Group Community Guidelines?
What is the Genius Referral Program?
What books have the Genius Book Club read?
Where can I get a Genius T-Shirt?
Where can I buy Jay's book?
Can I give Genius as a gift?
Can I have a one-on-one session with Jay?
How can I become a coach via the Jay Shetty Certification School?
How can I meet Jay?
Live Your Passion, Build an Income information
I want to give feedback
Can I book Jay to speak at an event?
Can I contact Jay directly?
The Workshop replays aren't playing for me
I can't log into the Genius App
I can't log into the Members Website
Updated by Genius Community Manager
All the Live Workshops take place in the private Facebook Group. To join Jay's Live, first request to join the Facebook Group. Your request will be approved by the team after you provide your invoice number, which can be found in your receipt of purchase.
Each request is manually approved, so please allow time for this process to take place.
Once you are a member of the Facebook Group, you can immediately join the Live. From within the App, select the orange 'Go to Workshop' icon and it will take you to the Live Workshop event on Facebook. A member of the team will post a link to the Live in the comments which you should click to join the Workshop.